SERVICENOW ARCHITECT
Company: DaVita Inc.
Location: Worcester
Posted on: October 26, 2024
Job Description:
Exemption Status: Exempt
Make your application after reading the following skill and
qualification requirements for this position.
Schedule Details: Monday through FridayScheduled Hours: 8:30
AM-5:00 PMShift: 1 - Day Shift, 8 Hours (United States of
America)Hours: 40Cost Center: 99940 - 5951 Epic OperationalThis
position may have a signing bonus available; a member of the
Recruitment Team will confirm eligibility during the interview
process.Position Summary:The ServiceNow Architect is a technical
and thought leader responsible for the overall ServiceNow
architecture and deployment strategy as it relates to designing,
building, configuring and deploying business capability through
ServiceNow solutions. The position involves mentoring a small team
of ServiceNow Administrators and Developers.Major
Responsibilities:
- Assures ServiceNow platform alignment to the business and IS
strategies, by creating and maintaining a ServiceNow strategy.
- Responsible for the design, development, maintenance,
administration, and continuous improvement of solutions in
ServiceNow.
- Responsible for stability, performance, adherence to standards
and best practices, security, and user experience for the
ServiceNow platform.
- Effectively articulates recommended strategies and solutions to
project teams, management, and executive leadership.
- Collaborates with stakeholders to gather and understand complex
business requirements and translates them into effective automated
workflows.
- Acts as a technical leader and mentor to Information Services,
including the IS ServiceNow team.
- Provides subject expertise on the ServiceNow platform, serving
as a product advocate.
- Responsible for supporting and overseeing ServiceNow
implementations, maintaining ServiceNow products, processes and
applications on the ServiceNow Platform.
- Contributes to and oversees the ServiceNow governance
processes.
- Documents business requirements to technical stories for the
development team.
- Remains cognitive of cost and factors in total cost of
ownership when making recommendations to management.
- Keeps current on new and emerging technologies for ServiceNow
through continual educational, research, professional affiliations,
and personal networking.Position
Qualifications:License/Certification/Education:Required:
- Bachelor's degree in Computer Science, Engineering, Information
Technology or related field.
- ServiceNow Certified System Administrator.
- ServiceNow Certified Application Developer.
- ITIL Foundations Certification.Preferred:
- Master's degree or graduate certificate.
- ITIL Expert or Intermediate certifications.
- ServiceNow Certified Master Architect (CMA) Certificate.
- Other Platform Application Development ServiceNow
certifications, for example CAS - Performance
Analytics.Experience/Skills:Required:
- Minimum of 5 years of experience designing and supporting
ServiceNow enterprise implementations in large complex
environments.
- 5+ years of experience with ServiceNow development including
process automation (orchestration), client scripts, UI actions,
scheduled jobs, business rules, data imports, custom apps, and web
services integration (SOAP, REST).
- 5+ years of experience with Web development, including X-HTML,
CSS3, SQL, XML, jQuery or Angular and one or more of the following
back-end technologies: JavaScript, PHP, .NET, or Java integrations
in ServiceNow.
- Experienced in the System Development Life Cycle (SDLC)
processes including client requirement analysis and system
design.
- Expert level understanding of ServiceNow Applications, and
Modules.
- Enterprise and/or IT Service Management.
- Strong consultative background in enterprise environments,
working closely with leadership on high visibility program-based
initiatives.
- Ability to formulate and articulate technical vision.
- Experience developing, implementing, and maintaining
large-scale applications and systems.
- Proficient in all phases of the Application Development
Lifecycle.
- Strong technical project management and leadership skills.
- Enterprise Security and Architecture.
- ServiceNow Advanced System Administration.
- ServiceNow Application Development.
- Experience with database design schemas and data modeling.
- Strong analytical and conceptual skills, with ability to
function at both the conceptual as well as detail levels.
- Strong requirements gathering experience.
- Scripting, JavaScript, Web Services, HTML, CSS.
- Excellent written and oral communication skills.All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability or protected veteran status.We're
striving to make respect a part of everything we do at UMass
Memorial Health - for our patients, our community and each other.
Our six Standards of Respect are: Acknowledge, Listen, Communicate,
Be Responsive, Be a Team Player and Be Kind. If you share these
Standards of Respect, we hope you will join our team and help us
make respect our standard for everyone, every day.As an equal
opportunity and affirmative action employer, UMass Memorial Health
recognizes the power of a diverse community and encourages
applications from individuals with varied experiences, perspectives
and backgrounds.If you are unable to submit an application because
of incompatible assistive technology or a disability, please
contact us at talentacquisition@umassmemorial.org. We will make
every effort to respond to your request for disability assistance
as soon as possible.
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Keywords: DaVita Inc., Medford , SERVICENOW ARCHITECT, Professions , Worcester, Massachusetts
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