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Business Analyst-Permanent

Location: Boston
Posted on: October 19, 2024

Job Description:

Dynamic and growing software company in Boston is currently looking for a Business Analyst to join their team.



Position Overview:


Primary responsibilities include:


• Running requirements gathering sessions, facilitating feedback from multiple stakeholders, driving requirements definition with knowledge of our software in mind


• Reviewing, analyzing, and evaluating business systems and user needs


• Leading team discussions on determining the best option for design when multiple alternatives are available to meet customer needs, balancing effort, maintainability and budget considerations


• Documenting requirements through the use of system and process flow diagrams, user story elaboration, data flow mappings, report mock-ups, contractual document mark-ups, product configuration matrices and related functional requirements documentation.


• Documenting open questions associated with design, actively works to resolve through facilitating conversations with client and internal team members


• Partnering with the full team to resolve issues raised during Design and Build Phases


• Building the Test Plan for the team, assisting customers in creating a user and/or system test plan


• Supporting the client as they perform UAT, tracking issues and resolutions


Other responsibilities include:


• Configuring applications in the product suite to meet requirements, including reporting


• Testing customer configurations and customizations according to test plans created by yourself or other team members


• Training customers in the use of their final solution


• Developing / expanding business analysis methodology and artifacts


• Mentoring junior personnel in business analysis techniques


• Assisting with requirements-gathering in pre-sales situations, working closely with Sales team members


• Assisting with Support tickets which require further elaboration



Position requirements include:


• 5+ years? experience as a business analyst, with increasing responsibility/scope of projects


• 7+ years? experience working in software solutions delivery (e.g., development, QA, data analysis, applications specialist)


• 2+ years? experience working in a professional services capacity


• Deep experience with methodologies (e.g.,Waterfall, Agile) and tools (Excel, Visio)


• Outstanding organizational skills, attention to detail, ability to learn quickly and apply new knowledge to solving problems immediately


• Demonstrated client relationship building experience


• Excellent interpersonal skills, and ability to be seen by both your internal and your client team as an accessible, thoughtful, intelligent team leader


• Pluses: Experience in Financial Services vertical, Experience in reporting software (JasperSoft, Business Objects, Crystal Reports)


• BS/BA desired


• Ability to travel approximately 15%.

Keywords: , Medford , Business Analyst-Permanent, IT / Software / Systems , Boston, Massachusetts

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