General Manager

Company: Transdev North America
Location: Pittsfield
Posted on: November 13, 2024

Job Description:

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.GENERAL MANAGER II TMJob Purpose:The General Manager (GM) is responsible for all aspects of the transit operation including daily fixed route and paratransit operations, administration, finance and budgeting, service planning, marketing, safety and training functions as well as fleet and facility maintenance practices. The GM must work effectively as a leader, working continually to build upon relationships and develop staff to achieve the goals of the Company, the Agency Client, and State DOT. The successful applicant must be an outstanding team player, able to consistently balance competing responsibilities through effective time management and leadership skills.Minimum Experience and Skills Required:

• Strong understanding of public transit, ADA, fixed route and paratransit services, scheduling, planning, and general business administration.
• Experience with managing people, vehicle fleets, and multiple facilities.
• Strategic and long-range planning.
• Basic financial and budget management.
• Exceptional leadership, interpersonal and communication skills including writing, speaking, and active listening.
• Effective conflict resolution, mediation, and problem solving skills.
• Solid organizational and time management skills.
• Able to work effectively in a fast-paced and high-pressure environment.
• Communicate in a tactful manner, react well under pressure, treat others with respect, accept responsibility for own actions, and follow through with commitments of any size.
• Demonstrated ability to delegate effectively; provide mentorship and sound advice when needed.Major Responsibilities:
  • Prepares, recommends and monitors compliance with the annual budget.
  • Monitors compliance with all local, State, and Federal laws, regulations, and directives.
  • Familiar with the National Safety Plan and the directives of the FTA Public Transit Agency Safety Plan, acts as the Chief Safety Officer for the agency.
  • Develops and reviews requirements and standards for operations, maintenance and administration departments.
  • Complies with Federal, State and Corporate reporting requirements.
  • Works with maintenance manager to ensure vehicles and inventory are at acceptable levels and conditions.
  • Accepts all responsibilities for the system and ensures the system remains functional at all times.
  • Enforces adherence to Company standards of quality and performance.
  • Motivates, leads, trains and develops exempt and non-exempt employees in a union and non-union environment.
  • Monitors and oversees the system Safety Program.
  • Provides periodic operating reports and statistics for the client.
  • Manages labor relations; experienced working in a unionized environment including the ongoing maintenance and negotiated renewals of Collective Bargaining Agreements.
  • Union labor work bidding processes, payroll management, scheduling system management, safety, training and risk management.
  • Ability to blend business sense with common sense in the decision-making process.
  • Excellent proficiency with common business software such as Microsoft Excel and Word.
  • Proficiency with the Adobe suite of products, such as Illustrator.
  • Must have evidence of building solid relationships with supervisors, peers, and subordinates.
  • Excellent communication skills.
  • Demonstrated ability to build and continuously motivate highly effective teams.
  • Successful track record in managing budgets and/or P&L responsibility.
  • Ability to interface with local agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.
  • Must be a self-starter able to obtain successful results without supervision.Salary Range: $80,640 - $100,800Minimum Education and Certifications Required:
    • Minimum of five (5) years in transit management or a related field with increasing responsibilities.
    • High school or equivalent required.
    • Bachelor's degree in business, transportation or related fields strongly preferred.
    • Ability to obtain or maintain a valid DOT Medical Certification.
    • Valid driver's license (CDL Class B with Airbrakes and Passenger endorsements preferred).Physical Requirements and Work Conditions:
      • Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
      • Ability to lift 40+ pounds regularly, must work in inclement weather conditions, repetitive sitting, standing, bending, must be able to sit or stand for extended periods of time, must be able to travel throughout the service territory and/or State and region when required.Disclaimer:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.Drug-free workplace.If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.California applicants: Please review here: for CA Employee Privacy Policy.
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Keywords: Transdev North America, Medford , General Manager, Executive , Pittsfield, Massachusetts